Photo: Sam Williams/Pixabay “THE JOB IS CHALLENGING. But we have a good team. And we’re all trained to diffuse situations and contain physical outbursts.” I received this exact message during the week from a nurse working in mental health. Spot anything wrong with it? I’m not talking about the fact that she played down what is clearly an extremely difficult job. I’m talking about one of the words she used. Calm offensive In case you missed it, what she meant to write was that